1. Who we are
This website and the Follow-Up OS products are operated by [Add business legal name] (“we”, “us”), located at [Add business address]. If you have questions about this policy, contact us at [Add support email].
2. Information we collect
Messages you send us
When you use the contact form, we receive your name, email address, the topic you choose and your message. We use this only to reply to you and to keep a record of the conversation.
Purchases and free downloads
Purchases and free downloads are handled by Payhip. When you check out, Payhip collects the details it needs to process your order — such as your name, email address and payment information — under its own privacy policy. We receive order details such as your name, email address and the product you got, so we can deliver it and help you if something goes wrong. We never receive or store your full card details.
Technical information
Like most websites, our hosting provider automatically records basic technical information when you visit, such as your IP address, browser type, the pages you request and the time of the request. This is used to operate and secure the website.
3. Cookies and analytics
This website doesn't use analytics, advertising or tracking cookies. Payhip may use cookies on its own checkout pages, as described in its privacy policy.
4. How we use information
- To reply to your messages and provide support
- To deliver products and help with orders and downloads
- To operate, secure and improve the website
- To meet legal, tax and accounting obligations
We don't sell your personal information.
5. Who we share it with
We share information only with service providers that help us run the business, and only as needed:
- Payhip and its payment providers, to process purchases and deliver downloads
- Our hosting provider, to run the website and deliver contact form messages
- Authorities, when the law requires it
6. How long we keep it
We keep contact messages and order information only as long as we need them to support you and to meet legal, tax and accounting requirements. After that, we delete them.
7. Your rights
Depending on where you live, you may have the right to access, correct or delete your personal information, to object to or restrict how we use it, and to withdraw consent at any time. To make a request, contact us at [Add support email]. You may also have the right to complain to your local data protection authority.
8. International transfers
Our service providers may process information in countries other than your own. Where required, they use appropriate safeguards for these transfers.
9. Children
This website and our products are not intended for children, and we don't knowingly collect their information.
10. Changes to this policy
If we update this policy, we'll post the new version on this page and update the effective date above.
11. Contact
[Add business legal name]
[Add business address]
[Add support email]